Services
Strategic Management and Organizational Change
Strategic Management and Organizational Change
Strategic Management and Organizational Change
- Do you have a merger or acquisition pending and need to begin developing a strategic integration plan including defining synergies, prioritizing projects, reviewing organizational roles and creating a communication plan? I can facilitate, lead and translate the integration possibilities into a plan and drive implementation.
- Is there a particular department or cross-functional team that seems to be out of sync with the rest of the company? Let’s figure out why and how to re-align all teams to drive company objectives.
- Is there a new mindset, process, system or technology that needs to be deployed company-wide? I can help develop and implement change communications, onboarding, user adoption, training and culture change.
- Do you need a Change Agent to help transform how your business operates or how your teams communicate? Or maybe I can help spark an internal team or committee that has stalled and needs help getting to the next phase in your strategic plan or transformational change.
Project Management and Process Improvement
Strategic Management and Organizational Change
Strategic Management and Organizational Change
- Do you have a special project or strategic initiative that needs to be implemented, but have no PMO, Project Manager or Internal PM skillset available? Let me help you implement, execute and drive results.
- Maybe your team has lots of ideas but cannot seem to prioritize and execute. Let me put together an action plan, jumpstart your team and define the resources you need to implement and succeed.
- Do you have complex processes, time-consuming processes or no processes? I can help you do it better, faster or easier so you can focus on growing your business and making customers happy.
- Did you grow so fast that your team created makeshift and inefficient processes just to get through the chaos? Now that you can take a step back, you’ve realized these operations may be hindering your growth to the next level. I can untangle, simplify and align to improve your team’s efficiency and determine how it connects to Customer Experience.
Marketing, Communications and Customer Experience
Marketing, Communications and Customer Experience
Marketing, Communications and Customer Experience
- No Marketing Department, Director or Manager? Let me help you build, transform or refresh a foundation for your Marketing Operations, Marketing Communications or Brand needs. I can also play this role for your company as needed – identify strategy, create marketing plans, assess and develop budgets, work with creative agencies and other vendors, align sales and marketing, conduct market research and analysis and more…
- Current Marketing Operations not as efficient or effective as you think they can be? Or maybe you just need a refresh and some innovation to take on the next challenge? Let’s assess, refresh and re-align.
- Need help developing and executing a Communications Strategy? Corporate Communications, Internal Employee Communications and External Customer Messaging should all be aligned and on Brand. I can assess, align and deliver a plan.
- Does your Customer Experience (CX) need a tune-up or assessment, or is it non-existent? Your Marketing activities and Brand are only a small part of how your customer perceives the value in your products and services. Let me connect the internal processes, cross-functional teams and customer journey to ensure you are making the best impression with new and current customers alike.
Workshops, Planning Sessions and Coaching
Marketing, Communications and Customer Experience
Marketing, Communications and Customer Experience
- One on one Executive, Director, Business Owner and Manager Coaching: Would a discussion with another business professional help to develop your ideas to the next level or help you think outside the box? Do you need guidance and direction on prioritizing all your big ideas, or need a different perspective on what’s happening with your team or in your plan?
- Group or Team Coaching and Facilitation: I can provide innovation and solution sessions for long-term or strategic planning, brainstorming new product or service capabilities and improvements, crafting a strategic plan or project plan structure, developing a company mission and vision, bringing the group back into business alignment with strategic objectives and much more…
- Tough discussion or topic your team has been avoiding? I can facilitate- let’s break it down and make some decisions to move forward with a plan.
- Need a targeted session or series in a particular area? I will facilitate improvement, document new processes and then train and onboard the team to ensure sustained execution of new Standard Operating Procedures (SOPs)
Custom Solutions for your business
My hands-on approach to Management and Marketing Consulting Services delivers custom solutions that inspire and impact change, growth and results.
Let’s discuss how we can drive growth, cost reductions and efficiency while impacting customer experience for long-term success.